Disclaimer of liability – myheadfi.com will not be responsible for any damage that is caused by unauthorized repair or misuse.
Payment Terms – Payment must be made immediately when the order is placed. All the orders shall be processed once the payment is completely cleared.
Data Protection – myheadfi.com uses a secure connection and does not store your credit card information.
Delivery – Please do check your item when delivered, contact us within 24 hours if there’s any problem. myheadfi.com will provide assistance with customs clearance sometimes but myheadfi.com is not responsible for the event such as seized by the customs, and the buyer is the one who responsible for paying the duty and tax if required.
Product Information & Warranties – New items all come with the official manufacturer warranty, for some of the pre-owned items there is still warranty left, however, for some other pre-owned items, there is no warranty. If warranty service is needed, the buyer is responsible for all the shipping fees that may apply.
Right to cancel – The buyer is not able to cancel the order once it’s being processed. myheadfi.com reserves the right to cancel the order that may be considered as a scam. The order also will be canceled if there is incorrect information in the product description or incorrect price or out of stock, myheadfi.com does not responsible for any fee incurred by the cancellation.
Return – myheadfi.com does not accept a return of a brand new item with valid warranty and pre-owned items for the reasons such as change of mind, doesn’t fit, don’t like the sound, only quality related issue can be accepted, any problem should be reported to us within 24 hours after delivery. A full refund will be issued only if the item is returned in the original condition when myheadfi.com shipped it.
Price – The price one myheadfi.com is in Australian Dollar, other currencies displayed are for reference only, the actual amount will be determined by PayPal. Price may vary with the exchange rate, there will be no notification on price change.
Restock – We will charge a 15% restocking fee if the buyer requests a cancellation while the order status is in “processing”, 20% if the parcel returned to sender for any reason, eg. false/dishonest claim, no one to receive, failed customs clearance.